Warranty Information

Pacific Powertrain Inc. backs all of our products with a non-transferable limited warranty against defects in workmanship and material. This warranty does not compensate for installation labor, consequential damage, incidental damage, or customer down time due to a failure. To receive warranty on our products the original purchaser must contact our warranty department at 509-751-1803 or doug@pacificpowertraininc.com to receive a returned goods authorization number, then return the part to us freight prepaid along with an original proof of purchase for inspection. Our warranty department will inspect the part, and at our discretion will either repair or replace the part if it is found to be defective and covered by our warranty. If the part is not found to be defective or covered under the warranty it will be returned to the customer freight collect. During inspection if we find that the part has been disassembled, abused, had unauthorized repairs, used for any other purpose than it was designed for, or has been modified from its original condition the warranty will be voided. This warranty does not cover normal wear and tear, dents, scratches, scrapes or discoloration. The duration of our warranty will be different for each of the product categories that we offer (see the categories listed below).

Air Compressors and Air Accessories: All of our air compressors and accessories carry a three year non-transferable limited warranty.

Batteries and Battery Chargers: Please contact us at 509-751-1803 or e-mail us at doug@pacificpowertraininc.com

Bilge, Wash Down, Aeration Pumps: All of these pumps carry a three year non-transferable limited warranty .

Coolers: All of our coolers carry a three year non-transferable limited warranty. 

Heaters: All of our heaters and accessories carry a one year non-transferable limited warranty against defects in workmanship and material.

LED Lights: All of our LED light products carry a non-transferable limited lifetime warranty against defects in workmanship and materials.

Mufflers: All of our mufflers carry a non-transferable limited lifetime warranty against defects in workmanship and materials.

Plumbing Parts: All of our thru hulls and related parts carry a one year non-transferable limited warranty against defects in workmanship and materials.

Seats: All of our seats carry a one year non-transferable limited warranty against defects in workmanship and materials.

Stomp Grates: All of our stomp grates carry a limited 90 day non-transferable limited warranty against defects in workmanship and materials. This warranty specifically does not cover impact damage.

Wiper Motors: All of our wiper motors carry a three year limited warranty

Wiper Blades, Arms: All our wiper blades, and arms carry a 90 day limited warranty.

All PPI parts come with a satisfaction guarantee, when you receive a product should you be unhappy with it simply return it in its original resalable condition and we will refund you your money.