In an effort to communicate our company objectives, values, beliefs and code of ethics, We’ll start by defining and stating our core values in a mission statement. Pacific Powertrain, Inc. is committed to the highest level of customer service, satisfaction, and reliably provided with integrity. Company mission statement We will: • Exceed our customer’s expectations by providing a truly exceptional level of integrity, courtesy, service and helpful information. • Maintain a passion for continuous improvement through commitments to excellence, productive change and innovation. Strive to beat, not meet, industry standards. • Respect each of our co-workers and provide a work environment that promotes dignity, team harmony and personal satisfaction. Happy employees make for happy customers. • Respect our business partners and maintain mutually rewarding relationships with vendors who demonstrate high professional standards. Strive to create winning teamwork. All of our company policies and actions shall be premised on these company beliefs.